Depending on the time you contact us, the time you placed your order, and the availability of the correct item size, we may be able to change the item. If an order has already been shipped by the time you request the change, it will need to be returned in it's original packaging to be exchanged for the corrected item.
Yes. All information that we gather is transmitted via Secure Socket Layer (SSL) technology and then encrypted by our payment processor. The only information we receive is your name, address, and contact info so that we may fulfill your order. We will not share your personal information to any 3rd parties unless required to by the court of law.
Yes It can take 2-5 weeks for an international shipment to arrive. Also, once the package leaves the US, tracking is no longer updated. We are not responsible for any taxes or fees the receiving country charges.
We apologize for our mess up! If you want to return or exchange an item because of a defect or because it is the wrong item please Contact Us. You can also refer to our Refund Policy to answer any general questions you have.
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